Privacy policy.

This policy explains how Vachon Rental Company (“Vachon,” “we,” “us,” or “our”) collects, uses, and shares information when you use vachonrentalcars.com, request information, or begin an online reservation. A separate rental agreement may govern information connected with an actual vehicle rental.

Information we collect

Depending on how you use the website, we may collect:

• Contact information, such as your name, email address, phone number, and mailing address.
• Reservation information, including requested dates, selected vehicle, driver details, and messages you send to our team.
• Eligibility and transaction information needed to review or complete a rental, which may include driver’s-license, insurance, payment, and deposit information.
• Technical information, such as IP address, browser type, device information, referral source, pages viewed, and interactions with the website.

How we use information

We use information to respond to inquiries; provide quotes; create, manage, and support reservations; verify rental eligibility; process transactions; prevent fraud and misuse; maintain and improve the website; measure advertising and website performance; comply with law; and protect customers, vehicles, staff, and the public.

How information may be shared

We may share information with service providers that support reservations, customer communication, website hosting, analytics, advertising, identity or eligibility review, payment processing, vehicle operations, insurance, claims, and legal compliance. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction.

Cookies and analytics

The website may use cookies, tags, and similar technologies to keep features working, understand usage, measure campaigns, and improve performance. Browser settings may allow you to limit cookies, although some website or reservation features may not work correctly afterward.

Data retention and security

We retain information for as long as reasonably needed for the purposes described above, including operational, accounting, claims, fraud-prevention, and legal needs. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.

Your choices

You may ask to update your contact information or stop optional marketing communications. Transactional and reservation-related messages may still be sent when necessary to provide service. Privacy rights can vary by location and may be subject to legal exceptions.

Third-party services

Reservation, form, map, review, payment, and analytics features may be provided by third parties with their own privacy practices. Their policies apply when you interact directly with those services.

Contact us

Questions about this policy may be sent to rentals@checkvachon.com or Vachon Rental Company, 615 Reservoir Ave, Cranston, RI 02910.